Wondering if you need to chase up your order/delivery during sale? See here for order FAQ's, and your order/account settings
We totally understand the excitement of placing an order during our big sales, especially when you’ve found something you love at a great price! But we also know that waiting, even just a day, can feel longer than it should. During sale periods, our
See here to create an account, or log in.
Unfortunately, we are currently unable to cancel your order once it is confirmed.
You can easily reset your password by clicking the "Forgot your password?" under the login field on the accounts page.
If you have provided the incorrect delivery address when placing an order, you will be able to amend this yourself directly through your tracking link once your parcel is despatched.
Unfortunately, we are currently unable to change or cancel your order, once it is confirmed.
At the moment, we do not offer price adjustments to match past/future sale prices. However, you can return your item and place a new order at the current sale price through our free returns portal.
Yes, as soon as you place a successful order via our website, you will receive an email confirmation from us to confirm the items you've purchased and order number for your reference.
If you have received a damaged or faulty item, please get in touch with us via our contact us form. Make sure to include your order number, the item you believe to be faulty, and a photograph of the suspected fault. We will do all we can to help. Dep
If you know that your order sadly failed, but see a transaction with your bank still, do not worry. Sometimes when an order fails, it can take a couple of working days for your bank to receive confirmation of the failed payment, so they will present
We send all of our clothing and trainers out in our branded The Sports Edit Mailer bags made from recycled paper.
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Clear Pay, Klarna & ShopPay. For more information about Klarna, please visit our Klarna FAQs page.
20 days after placing your order you should receive an email from us requesting to leave any feedback you may have - good or bad!
To give you as much information as possible to make a decision on the right size for you, we've created size guides for each of our brands. These also include our own fit recommendations based on customer feedback and our own experience of how the br
We do not take payment over the phone.
This depends on your location and the shipment method you have chosen.