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The Sports Edit Help Centre

<p dir="ltr" id="isPasted"><span style="text-decoration:none;">You can easily reset your password by clicking the &quot;Forgot your password?&quot; under the login field on the accounts page. You can find the accounts page on the top right corner of our website.</span></p>

You can easily reset your password by clicking the "Forgot your password?" under the login field on the accounts page.

I have forgotten my password, what should I do?

Order & Account

How do I process a return? UK

How long does it take to process my return/exchange?

How do I process an international return?

Do you offer exchanges?

What is your Returns Policy?

Will shipping and duties be refunded when I return an item?

How do I package my order for a return?

Returns & Exchanges

When will my order arrive?

Why have I not yet received my tracking link?

How do I track my order?

What are your UK shipping options?

What are your EU shipping options?

What are your USA / International shipping options?

Will I need to pay taxes or duty fees for my international order?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

Shipping & Delivery

Can I cancel my order?

Can I update my shipping address?

I just placed an order, can I make changes?

I purchased an item at full price, it has now gone into sale. What can I do?

Will I receive an order confirmation?

How do I create an account?

What do I do if my item is faulty?

How will my order be packaged?

What payment methods do you accept?

Where can I find size and fit advice?

Can I pay over the phone?

How do I earn points?

How do I redeem my points?

How do I join?

Are my Points Reimbursed When I Return an Order?

Do my loyalty points expire?

What is The Set?

How much are points worth?

How do I refer a friend?

TSE Rewards

Rewards

What happens if an item from my order is missing or out of stock?

Are The Sports Edit items authentic?

I forgot to use my promo code - what do I do?

Where can I find size & fit advice?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

FAQ's

I have forgotten my password, what should I do?Updated 8 months ago