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The Sports Edit Help Centre

Yes, as soon as you place a successful order via our website, you will receive an email confirmation to confirm the items you&apos;ve purchased, and order number for your reference.If you have not received an email confirmation, it could be for several reasons;<ol><li dir="ltr">You entered a different or incorrect email address at checkout.</li><li dir="ltr">Your order confirmation has landed into your junk/spam inbox.</li><li dir="ltr">Your order may not have been successful - click below to log in/create an account, to view your purchase history. If the order is not there, your order likely failed during the payment process, and payment would not have been taken.</li></ol><style>
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 border-radius: 6px;
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</style><a href="https://thesportsedit.com/account/login" target="_blank" rel="noopener noreferrer"><button class="return-button">&#xA0;Log in/Create Account&#xA0;</button></a>

Yes, as soon as you place a successful order via our website, you will receive an email confirmation from us to confirm the items you've purchased and order number for your reference.

Will I receive an order confirmation?

Order & Account

Return/Exchange Hub

How long does it take to process my return/exchange?

I've lost my return label/QR code, where can I find it?

How do I process an international return?

Do you offer exchanges?

What is your Returns Policy?

Will shipping and duties be refunded when I return an item?

How do I package my order for a return?

Returns & Exchanges

I recently purchased my order during sale, when should I expect my delivery?

How do I create an account?

Can I cancel my order?

I have forgotten my password, what should I do?

Can I update my shipping address?

I just placed an order, can I make changes?

I purchased an item at full price, it has now gone into sale. What can I do?

What do I do if my item is faulty?

My order failed, but the money has been taken from my account, why?

How will my order be packaged?

What payment methods do you accept?

How do I write a review?

Where can I find size and fit advice?

Can I pay over the phone?

When will my order arrive?

What are your UK shipping options?

What are your EU shipping options?

What are your USA / International shipping options?

Why have I not yet received my tracking link?

How do I track my order?

Will I need to pay taxes or duty fees for my international order?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

Shipping & Delivery

How do I earn points?

How do I redeem my points?

How do I join?

Are my Points Reimbursed When I Return an Order?

Do my loyalty points expire?

What is The Set?

How much are points worth?

How do I refer a friend?

TSE Rewards

Rewards

What happens if an item from my order is missing or out of stock?

I forgot to use my promo code - what do I do?

Are The Sports Edit items authentic?

Where can I find size & fit advice?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

FAQ's

Trainer Care & Lifespan Tips

Product Care & Quality Guide

Will I receive an order confirmation?Updated a month ago