🚚 Shipping & Delivery
Find out about your delivery, and shipping options here.
🎄 Why is my order delayed? Christmas
If your order was purchased during the Black Friday/Christmas season, please be aware that, due to the high volume of orders during the Christmas rush, there are significant global and national shipping delays beyond our control. As a result, your or
🎁 What are your last Christmas shipping dates?
For UK customers, make sure to place your order by the 20th December, 6pm latest.
When will my order arrive?
As soon as your order is purchased, we aim to pack up and despatch your order within 1-2 working days. Once the parcel is collected by the courier from our warehouse, delivery takes 2-4 working days as promised via a standard Evri shipping service. P
I recently purchased my order during sale, when should I expect my delivery?
We totally understand the excitement of placing an order during our big sales, especially when you’ve found something you love at a great price! But we also know that waiting, even just a day, can feel longer than it should. During sale periods, our
What are your UK shipping options?
We ship all UK orders via Evri Standard Tracked Delivery (2-4 business days)
What are your EU shipping options?
We ship all International orders via Evri Standard Tracked Delivery (5-10 business days)
What are your USA / International shipping options?
We ship all USA / International orders via Evri Standard Tracked Delivery (5-15 business days)
How do I track my order?
As soon as your order is despatched, you will receive all relevant tracking information via Email. You can also find this information such as your tracking number, by logging into your account to view your order history. Click HERE to log in/create y
Why have I not yet received my tracking link?
There can be a few reasons why you have not received through your tracking details. The main reason we see, is that your order is still being processed by our packing team, and is within the 1-2 working days, which is the time it takes for our wareho
Will I need to pay taxes or duty fees for my international order?
For all countries outside of the UK, all relevant customs or import duties are the sole responsibility of the customer. If you have questions about this, we recommend that you check with your respective customs authority.
Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?
Unfortunately we cannot deliver to P.O boxes in the UK, and it is not recommended that the service is used for international PO boxes due to the difference in treatment of mail from country to country with the exclusion of the Middle East where PO bo