Our response time via email is within 24 hours. We're always here to help!

If you can't find the answer to your question in our FAQ section, please don't hesitate to contact us at 0203 793 0964. We're here to help!

The Sports Edit Help Centre

As soon as your order is despatched, you will receive all relevant tracking information via Email. You can also find this information such as your tracking number, by logging into your account to view your order history.&#xA0;Click <a href="https://thesportsedit.com/account/login">HERE</a> to log in/create your account.

As soon as your order is despatched, you will receive all relevant tracking information via Email. You can also find this information such as your tracking number, by logging into your account to view your order history. Click HERE to log in/create y

How do I track my order?

Shipping & Delivery

How do I process a return? UK

How long does it take to process my return/exchange?

How do I process an international return?

Do you offer exchanges?

What is your Returns Policy?

Will shipping and duties be refunded when I return an item?

How do I package my order for a return?

Returns & Exchanges

When will my order arrive?

Why have I not yet received my tracking link?

What are your UK shipping options?

What are your EU shipping options?

What are your USA / International shipping options?

Will I need to pay taxes or duty fees for my international order?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

Can I cancel my order?

Can I update my shipping address?

I just placed an order, can I make changes?

I purchased an item at full price, it has now gone into sale. What can I do?

Will I receive an order confirmation?

How do I create an account?

I have forgotten my password, what should I do?

What do I do if my item is faulty?

How will my order be packaged?

What payment methods do you accept?

Where can I find size and fit advice?

Can I pay over the phone?

Order & Account

How do I earn points?

How do I redeem my points?

How do I join?

Are my Points Reimbursed When I Return an Order?

Do my loyalty points expire?

What is The Set?

How much are points worth?

How do I refer a friend?

TSE Rewards

Rewards

What happens if an item from my order is missing or out of stock?

Are The Sports Edit items authentic?

I forgot to use my promo code - what do I do?

Where can I find size & fit advice?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

FAQ's

How do I track my order?Updated 7 months ago