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The Sports Edit Help Centre

<p style="text-align: center;">We <strong>do</strong> <strong>not&#xA0;</strong>currently provide Express/Next day Delivery services.</p><p style="text-align: center;">We <strong>do not</strong> ship internationally as of the <strong>7th July 2026</strong>.</p><hr><table style="width: 107%; margin-right: calc(-7%); margin-left: calc(0%);" class="fr-table-selection-hover"><tbody><tr><td style="width: 21.8379%; background-color: rgb(239, 239, 239);"><div style="text-align: center;" id="isPasted"><span style="font-size: 18px;"><strong><span style="color: rgb(0, 0, 0);">Location</span></strong></span></div></td><td style="width: 30.6784%; background-color: rgb(239, 239, 239);"><div style="text-align: center;"><strong><span style="font-size: 18px; color: rgb(0, 0, 0);">Shipping Method</span></strong></div></td><td style="text-align: center; width: 26.5487%; background-color: rgb(239, 239, 239);"><strong id="isPasted"><span style="font-size: 18px; color: rgb(0, 0, 0);">Shipment Time</span></strong></td><td style="width: 20.821%; background-color: rgb(239, 239, 239);"><div style="text-align: center;" id="isPasted"><strong><span style="font-size: 18px; color: rgb(0, 0, 0);">Cost</span></strong></div></td></tr><tr><td style="width: 21.8379%;" rowspan="2"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>United Kingdom</strong></span></div></td><td style="width: 30.6784%;"><div style="text-align: center;"><span style="font-size: 16px;"><strong>Evri</strong> Standard Tracked</span></div></td><td style="width: 26.5487%; vertical-align: middle;" rowspan="2"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>2-4</strong> Business Days (Excluding weekends)</span></div></td><td style="width: 20.821%;" rowspan="2"><div style="text-align: center;"><strong><span style="font-size: 16px;">&#xA3;3.50/</span></strong></div><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>FREE</strong> for all orders over &#xA3;70</span></div></td></tr><tr><td style="width: 30.6784%;"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Royal Ma</strong><strong>il</strong> Standard Tracked</span></div></td></tr><tr><td style="width: 21.8379%;" rowspan="2"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Northern Ireland</strong></span></div></td><td style="width: 30.6784%;"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Evri</strong> Standard Tracked</span></div></td><td style="width: 26.5487%; vertical-align: middle;" rowspan="2"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>2-4</strong> Business Days (Excluding weekends)</span></div></td><td style="width: 20.821%;" rowspan="2"><div style="text-align: center;" id="isPasted"><strong><span style="font-size: 16px;">&#xA3;3.50/</span></strong></div><div style="text-align: center;"><span style="font-size: 16px;"><strong>FREE</strong> for all orders over &#xA3;70</span></div></td></tr><tr><td style="width: 30.6784%;"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Royal Mai</strong><strong>l&#xA0;</strong>Standard Tracked</span></div></td></tr><tr><td style="width: 21.8379%;" rowspan="2"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Guernsey</strong></span></div></td><td style="width: 30.6784%;"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Evri</strong> Standard Tracked</span></div></td><td style="width: 26.5487%; vertical-align: middle;" rowspan="2"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>2-4</strong> Business Days (Excluding weekends)</span></div></td><td style="width: 20.821%;" rowspan="2"><div style="text-align: center;" id="isPasted"><strong><span style="font-size: 16px;">&#xA3;3.50/</span></strong></div><div style="text-align: center;"><span style="font-size: 16px;"><strong>FREE</strong> for all orders over &#xA3;70</span></div></td></tr><tr><td style="width: 30.6784%;"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Royal Mail</strong> Standard Tracked</span></div></td></tr><tr><td style="width: 21.8379%;" rowspan="2"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Isle of Man</strong></span></div></td><td style="width: 30.6784%;"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Evri</strong> Standard Tracked Delivery</span></div></td><td style="width: 26.5487%; vertical-align: middle;" rowspan="2"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>2-4</strong> Business Days (Excluding weekends)</span></div></td><td style="width: 20.821%;" rowspan="2"><div style="text-align: center;" id="isPasted"><strong><span style="font-size: 16px;">&#xA3;3.50/</span></strong></div><div style="text-align: center;"><span style="font-size: 16px;"><strong>FREE</strong> for all orders over &#xA3;70</span></div></td></tr><tr><td style="width: 30.6784%;"><div style="text-align: center;" id="isPasted"><span style="font-size: 16px;"><strong>Royal Mail</strong> Standard Tracked</span></div></td></tr></tbody></table><p style="text-align: center;"><strong><span style="font-size: 18px;">*During busy sale periods, our expected shipping/despatch times may extend by an additional 2-3 bu</span><span style="font-size: 18px;" id="isPasted">siness days, we thank you for your patience.*</span></strong></p>

We ship all orders via a Standard Tracked Delivery service (2-4 business days)

What are your shipping options?

🚚 Shipping & Delivery

Start Your Return

Can I return sale items?

How long does it take to process my return?

I've lost my return label/QR code, where can I find it?

Will shipping and duties be refunded when I return an item?

Do you offer exchanges?

What is your Returns Policy?

How do I package my order for a return?

📦 Returns & Refunds

Can I cancel my order?

I have only received part of my order, where are the remaining items?

I just placed an order, can I make changes?

Can I update my shipping address?

Will I receive an order confirmation?

What do I do if my item is faulty?

How will my order be packaged?

My order failed, but the money has been taken from my account, why?

I purchased an item at full price, it has now gone into sale. What can I do?

I have forgotten my password, what should I do?

How do I create an account?

How do I write a review?

Can I pay over the phone?

Where can I find size and fit advice?

🛍️ Order & Account

Shipping & Delivery

How do I track my order?

When will my order arrive?

Do you ship internationally?

Will I need to pay taxes or duty fees for my international order?

I recently purchased my order during sale, when should I expect my delivery?

Why have I not yet received my tracking link?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

Trainer Care & Lifespan Tips

On Running

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HOFF

Veja

Asics

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Brand Warranty's

👟 Product Care & Warranty Guide

What happens if an item from my order is missing or out of stock?

I forgot to use my welcome discount code - what can I do?

Are The Sports Edit items authentic?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

What payment methods do you accept?

FAQ's

How do I join TSE Club?

What perks can I get in TSE Club?

How do I earn TSE Club points?

How do I spend my points?

How do I use my Tier 3 Free Shipping perk?

Will my TSE Club points be refunded if I return my order?

My points have expired, can you add them back?

How much are TSE Club points worth?

When will my points expire?

Can I use my points with a discount code?

Why is my point balance 0?

I forgot to apply my reward saving to my order, can it be applied after purchase?

⭐ TSE Club FAQ's

Location	Shipping Method	Shipment Time	Cost
United Kingdom	Evri Standard Tracked	2-4 Business Days (Excluding weekends)	£3.50/ FREE for all orders over £70
	Royal Mail Standard Tracked
Northern Ireland	Evri Standard Tracked	2-4 Business Days (Excluding weekends)	£3.50/ FREE for all orders over £70
	Royal Mail Standard Tracked
Guernsey	Evri Standard Tracked	2-4 Business Days (Excluding weekends)	£3.50/ FREE for all orders over £70
	Royal Mail Standard Tracked
Isle of Man	Evri Standard Tracked Delivery	2-4 Business Days (Excluding weekends)	£3.50/ FREE for all orders over £70
	Royal Mail Standard Tracked

What are your shipping options?Updated 24 days ago