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The Sports Edit Help Centre

To ensure you receive your gifts in time for Christmas, If you are based in the UK, make sure to place your order by the 20th December,&#xA0;6pm&#xA0;latest. xmasAll orders are shipped via Standard Evri 2-4 Working Days. Due to the time of year, there may be unexpected delays during transit.Any orders purchased after this time, we cannot promise a delivery in time for Christmas day.

Country
Service
Last Shipping Date
UK
Standard - Royal Mail 48 Tracked
Friday 15th December
UK
Express - Royal Mail 24 Tracked
Tuesday 19th December
UK
Express - DPD Next Day
Wednesday 20th December
USA
Standard International
7th December
Australia
S

🎁 What are your last Christmas shipping dates?

🚚 Shipping & Delivery

Start Your Return/Exchange

How long does it take to process my return/exchange?

I've lost my return label/QR code, where can I find it?

🎄 What is your extended Christmas returns policy?

Do you offer exchanges?

What is your Returns Policy?

Will shipping and duties be refunded when I return an item?

How do I package my order for a return?

📦 Returns & Exchanges

🎄 Why is my order delayed? Christmas

Can I cancel my order?

I recently purchased my order during Black Friday sale, when should I expect my delivery?

I have only received part of my order, where are the remaining items?

Can I update my shipping address?

I just placed an order, can I make changes?

How will my order be packaged?

I purchased an item at full price, it has now gone into sale. What can I do?

How do I create an account?

Will I receive an order confirmation?

I have forgotten my password, what should I do?

My order failed, but the money has been taken from my account, why?

How do I write a review?

What do I do if my item is faulty?

Can I pay over the phone?

Where can I find size and fit advice?

🛍️ Order & Account

When will my order arrive?

I recently purchased my order during sale, when should I expect my delivery?

What are your UK shipping options?

What are your EU shipping options?

What are your USA / International shipping options?

How do I track my order?

Why have I not yet received my tracking link?

Will I need to pay taxes or duty fees for my international order?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

Trainer Care & Lifespan Tips

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👟 Product Care & Warranty Guide

What happens if an item from my order is missing or out of stock?

I forgot to use my promo code - what do I do?

Are The Sports Edit items authentic?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

What payment methods do you accept?

FAQ's

🎁 What are your last Christmas shipping dates?Updated 5 days ago