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The Sports Edit Help Centre

If you cannot locate your return label, make sure to check the correct email inbox, it will be the same email associated with your order.You may also need to check your junk/spam folder, just in case it accidentally landed there.If you still have the tab open from your return in your browser, the return label will be there for you to download.

If you cannot locate your return label, make sure to check the correct email inbox, it will be the same email associated with your order. You may also need to check your junk/spam folder, just in case it accidentally landed there. If you still have t

I've lost my return label/QR code, where can I find it?

Returns & Exchanges

Start Your Return/Exchange

How long does it take to process my return/exchange?

How do I process an international return?

Do you offer exchanges?

What is your Returns Policy?

Will shipping and duties be refunded when I return an item?

How do I package my order for a return?

I recently purchased my order during sale, when should I expect my delivery?

Can I cancel my order?

Can I update my shipping address?

I have only received part of my order, where are the remaining items?

I just placed an order, can I make changes?

I purchased an item at full price, it has now gone into sale. What can I do?

How do I create an account?

I have forgotten my password, what should I do?

Will I receive an order confirmation?

How will my order be packaged?

What do I do if my item is faulty?

My order failed, but the money has been taken from my account, why?

What payment methods do you accept?

How do I write a review?

Where can I find size and fit advice?

Can I pay over the phone?

When will my order arrive?

Order & Account

What are your UK shipping options?

What are your EU shipping options?

What are your USA / International shipping options?

Why have I not yet received my tracking link?

How do I track my order?

Will I need to pay taxes or duty fees for my international order?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

Shipping & Delivery

Trainer Care & Lifespan Tips

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Brand Warranty's

Product Care & Warranty Guide

What happens if an item from my order is missing or out of stock?

I forgot to use my promo code - what do I do?

Are The Sports Edit items authentic?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

FAQ's

I've lost my return label/QR code, where can I find it?Updated 13 days ago