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The Sports Edit Help Centre

<p dir="ltr" id="isPasted"><span style="font-family: Inter; font-size: 14px;" id="isPasted">Due to recent system changes, we are currently unable to offer direct exchanges for your purchased item. <strong>However</strong>, If you do require a new size, you may return your order for a refund, then purchase your preffered size/item via a brand new order.</span></p><style>
  .return-button {
    padding: 12px 24px;
    background-color: #fff;
    color: #000;
    border: 2px solid #000;
    border-radius: 6px;
    font-size: 16px;
    cursor: pointer;
    transition: background-color 0.3s ease, color 0.3s ease;
  }

  .return-button:hover {
    background-color: #333;
    color: #fff;
  }
</style><p style="text-align: center;"><a href="https://returnsportal.shop/the-sports-edit" target="_blank" rel="noopener noreferrer"><button class="return-button">&#xA0;Start Your Return&#xA0;</button></a></p><p><br></p>

If you need to exchange your item, simply return your item for a refund, then purchase your preferred size/item via a brand new order.

Do you offer exchanges?

📦 Returns & Refunds

Start Your Return

Can I return sale items?

How long does it take to process my return?

I've lost my return label/QR code, where can I find it?

Will shipping and duties be refunded when I return an item?

What is your Returns Policy?

How do I package my order for a return?

Can I cancel my order?

I have only received part of my order, where are the remaining items?

I just placed an order, can I make changes?

Can I update my shipping address?

Will I receive an order confirmation?

What do I do if my item is faulty?

How will my order be packaged?

My order failed, but the money has been taken from my account, why?

I purchased an item at full price, it has now gone into sale. What can I do?

I have forgotten my password, what should I do?

How do I create an account?

How do I write a review?

Can I pay over the phone?

Where can I find size and fit advice?

🛍️ Order & Account

Shipping & Delivery

What are your shipping options?

How do I track my order?

When will my order arrive?

Do you ship internationally?

Will I need to pay taxes or duty fees for my international order?

I recently purchased my order during sale, when should I expect my delivery?

Why have I not yet received my tracking link?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

🚚 Shipping & Delivery

Trainer Care & Lifespan Tips

On Running

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Salomon

Nike

Adidas

New Balance

HOFF

Veja

Asics

Puma

Columbia

Brand Warranty's

👟 Product Care & Warranty Guide

What happens if an item from my order is missing or out of stock?

I forgot to use my welcome discount code - what can I do?

Are The Sports Edit items authentic?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

What payment methods do you accept?

FAQ's

How do I join TSE Club?

What perks can I get in TSE Club?

How do I earn TSE Club points?

How do I spend my points?

How do I use my Tier 3 Free Shipping perk?

Will my TSE Club points be refunded if I return my order?

My points have expired, can you add them back?

How much are TSE Club points worth?

When will my points expire?

Can I use my points with a discount code?

Why is my point balance 0?

I forgot to apply my reward saving to my order, can it be applied after purchase?

⭐ TSE Club FAQ's

Do you offer exchanges?Updated 2 months ago