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The Sports Edit Help Centre

<p>You can refer a friend by email, WhatsApp or via social. They&apos;ll receive a &#xA3;15 voucher and once they spend &#xA3;75 or more on their first order, you&apos;ll receive a &#xA3;15 voucher for yourself! Win Win!</p>

You can refer a friend by email, WhatsApp or via social. They'll receive a £15 voucher and once they spend £75 or more on their first order, you'll receive a £15 voucher for yourself! Win Win!

How do I refer a friend?

Rewards

Return/Exchange Hub

How long does it take to process my return/exchange?

How do I process an international return?

Do you offer exchanges?

What is your Returns Policy?

Will shipping and duties be refunded when I return an item?

How do I package my order for a return?

Returns & Exchanges

Can I cancel my order?

Can I update my shipping address?

I just placed an order, can I make changes?

I purchased an item at full price, it has now gone into sale. What can I do?

Will I receive an order confirmation?

How do I create an account?

I have forgotten my password, what should I do?

What do I do if my item is faulty?

How will my order be packaged?

What payment methods do you accept?

Where can I find size and fit advice?

Can I pay over the phone?

When will my order arrive?

Order & Account

Why have I not yet received my tracking link?

How do I track my order?

What are your UK shipping options?

What are your EU shipping options?

What are your USA / International shipping options?

Will I need to pay taxes or duty fees for my international order?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

Shipping & Delivery

How do I earn points?

How do I redeem my points?

How do I join?

Are my Points Reimbursed When I Return an Order?

Do my loyalty points expire?

What is The Set?

How much are points worth?

TSE Rewards

What happens if an item from my order is missing or out of stock?

Are The Sports Edit items authentic?

I forgot to use my promo code - what do I do?

Where can I find size & fit advice?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

FAQ's

The Lifespan of Your Trainers

Knowledge About Your Product

How do I refer a friend?Updated 7 months ago