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The Sports Edit Help Centre

<p><strong>ASICS</strong> - offers a one-year manufacturer&apos;s limited warranty for products purchased from its authorised retailers. P<span data-offset-key="cghv7-0-0" id="isPasted"><span data-text="true">lease note that your 1 year warranty does </span></span><span data-offset-key="cghv7-0-1" style=" text-decoration: underline;"><span data-text="true">not</span></span><span data-offset-key="cghv7-0-2"><span data-text="true"> cover for any of the following reasons:</span></span></p><ul><li data-block="true" data-editor="85u58" data-offset-key="2hrhi-0-0" id="isPasted"><div data-offset-key="2hrhi-0-0"><span data-offset-key="2hrhi-0-0"><span data-text="true">items which have been washed</span></span></div></li><li data-block="true" data-editor="85u58" data-offset-key="vjl1-0-0"><div data-offset-key="vjl1-0-0"><span data-offset-key="vjl1-0-0"><span data-text="true">items which have been altered</span></span></div></li><li data-block="true" data-editor="85u58" data-offset-key="77bd2-0-0"><div data-offset-key="77bd2-0-0"><span data-offset-key="77bd2-0-0"><span data-text="true">items which have been excessively worn</span></span></div></li><li data-block="true" data-editor="85u58" data-offset-key="ec7hp-0-0"><div data-offset-key="ec7hp-0-0"><span data-offset-key="ec7hp-0-0"><span data-text="true">items of which you have not taken reasonable care</span></span></div></li><li data-block="true" data-editor="85u58" data-offset-key="2klf-0-0"><div data-offset-key="2klf-0-0"><span data-offset-key="2klf-0-0"><span data-text="true">water damage on non-waterproof products</span></span></div></li><li data-block="true" data-editor="85u58" data-offset-key="bd174-0-0"><div data-offset-key="bd174-0-0"><span data-offset-key="bd174-0-0"><span data-text="true">general wear and tear</span></span></div></li><li data-block="true" data-editor="85u58" data-offset-key="e53r0-0-0"><div data-offset-key="e53r0-0-0"><span data-offset-key="e53r0-0-0"><span data-text="true">accidental damage (including but not limited to damage caused by pets, direct heat, food, arts and crafts supplies, inclement weather, natural phenomena, playground equipment etc.)</span></span></div></li><li data-block="true" data-editor="85u58" data-offset-key="32b3u-0-0"><div data-offset-key="32b3u-0-0"><span data-offset-key="32b3u-0-0"><span data-text="true">If your order is outside the 1 year warranty period</span></span></div></li></ul><div data-offset-key="32b3u-0-0"><span style="font-size: 16px;">If you feel that your trainers <u>do not</u> fit into any of the above categories, please do reach out via our contact form below to state your order number, along with full images of the shoes, and the suspected fault. We will be here to help.</span></div><p><br></p><p dir="ltr" style="text-align: center;"><style>
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</style> <a href="https://thesportsedit.com/pages/faq?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">&#xA0;<button class="return-button">&#xA0;Contact Form</button></a></p><p dir="ltr" style="text-align: center;"><br></p><p id="isPasted"><span style="color: rgb(0, 0, 0); font-size: 30px;"><strong>FAQ&apos;s &amp; Quick Links:</strong></span></p><ul><li style="color: rgb(44, 130, 201);"><a href="https://thesportsedit.com/pages/faq?hcUrl=%252Fen-US%252Ftrainer-care-and-lifespan-tips-1526034"><strong>What are your Trainer Care &amp; Lifespan Tips?</strong></a></li></ul>

ASICS - offers a one-year manufacturer's limited warranty for products purchased from its authorised retailers. Please note that your 1 year warranty does not cover for any of the following reasons:. Contact Form. FAQ's & Quick Links:

Asics

Product Care & Warranty Guide

Brand Warranty's

Return/Exchange Hub

How long does it take to process my return/exchange?

I've lost my return label/QR code, where can I find it?

How do I process an international return?

Do you offer exchanges?

What is your Returns Policy?

Will shipping and duties be refunded when I return an item?

How do I package my order for a return?

Returns & Exchanges

I recently purchased my order during sale, when should I expect my delivery?

Can I cancel my order?

Can I update my shipping address?

I have only received part of my order, where are the remaining items?

I just placed an order, can I make changes?

I purchased an item at full price, it has now gone into sale. What can I do?

How do I create an account?

I have forgotten my password, what should I do?

Will I receive an order confirmation?

How will my order be packaged?

What do I do if my item is faulty?

My order failed, but the money has been taken from my account, why?

What payment methods do you accept?

How do I write a review?

Where can I find size and fit advice?

Can I pay over the phone?

When will my order arrive?

Order & Account

What are your UK shipping options?

What are your EU shipping options?

What are your USA / International shipping options?

Why have I not yet received my tracking link?

How do I track my order?

Will I need to pay taxes or duty fees for my international order?

Do you ship to PO Boxes, or Military addresses (BFPO/APO/FPO)?

Shipping & Delivery

Trainer Care & Lifespan Tips

On Running

HOKA

Salomon

Nike

Adidas

New Balance

HOFF

Veja

Puma

Columbia

What happens if an item from my order is missing or out of stock?

I forgot to use my promo code - what do I do?

Are The Sports Edit items authentic?

Where can I find size & fit advice?

Do you offer any discounts for first-time customers?

Why doesn't my promo code work?

FAQ's

How do I earn points?

How do I redeem my points?

How do I join?

Do my loyalty points expire?

How much are points worth?

How do I refer a friend?

Rewards

AsicsUpdated 11 days ago